Privacy & Policy

When you request a quotation or book a relocation with Movelixx Packers and Movers, we collect necessary operational details, including:

• Contact details (Full Name, Mobile Number, Email Address).
• Origin and Destination addresses, floor levels, elevator availability, and pin codes.
• Itemized household or vehicle inventory for accurate volume calculation and transit insurance.
• Government ID proofs (Aadhaar/PAN/Driving License) when required for interstate vehicle transport customs clearance and insurance underwriting.

Your personal data is used exclusively for the operational execution of your relocation, including:

• Generating transparent written quotations and scheduling doorstep surveys.
• Coordinating vehicle dispatch, driver assignment, and live GPS milestone notifications.
• Issuing statutory GST invoices, Lorry Receipts (LR/Bilty), and transit risk insurance certificates.
• Communicating post-move support, feedback collection, and dedicated claims resolution.

We maintain bank-grade SSL encryption and restricted role-based database access to protect your personal data against unauthorized disclosure, loss, or misuse. We do not sell, rent, or trade your personal information to third-party telemarketers or advertisers under any circumstances.

Information is shared only with verified statutory partners strictly necessary to complete your shipment: national insurance underwriters (for transit risk policy generation), highway toll/customs authorities, and authorized local delivery crew coordinators.

If you have questions regarding this Privacy Policy or wish to request data updates/deletion, please contact our Data Grievance Cell: